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Detect, Diagnose and Resolve Active Directory Account Lockouts in Real Time
Account Lockout Examiner

  • Real-time AD lockout detection
  • Reduces calls to the help desk
  • Efficient root cause discovery
  • Enables help desks to exceed service level agreements

  • Fast lockout resolution
  • Less end user frustration
  • Minimizes productivity impact on end users
  • Reduces costs associcated with manual lockout resolution


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WHITE PAPER: Business Case for Account Lockout Management

Account Lockout Examiner Data Sheet

Video Demo

Account Lockout Examiner at a Glance

  • Identifies account lockouts in real-time and notifies you - even before calls to the help desk, and before business critical services go down. Identification is done through monitoring of Security Event Logs on your network domain controllers.

  • Performs routine scan of every possible place where accounts can be referred to and provides you with best guess on how to fix the issue and prevent further lockouts. Items scanned: system services, scheduled tasks, mapped network drives and others.

  • Once you fixed the reason (e.g. updated service account or remapped network drive), it unlocks the account on the DC where it was locked, without having you worry about AD replication issues.

  • Web-based Access - The Advanced Edition includes a convenient Help Desk Portal which lets all members of the help desk team to manage account lockouts centrally using any compatible web browser.

  • Remote Control - Can be operated remotely from handheld devices. When someone calls you regarding an account lockout during non‐business hours, you can unlock the account right from your Blackberry.



Account Lockout Examiner Admin Console
    Account Lockout Examiner is the first tool ever that can track account lockouts in real time. The Help Desk is more proactive and productive and end users less frustrated.



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